Frequently Asked Questions

Want to learn more about the upcoming changes, including our new location? Read on!

Where will the new Jackson County Public Health building be located? Will the hours change? When will the new location officially open?

The new address is 3651 NE Ralph Powell Rd; Lee’s Summit, MO 64064, just off of I-470 and Woods Chapel Road. Our office hours will stay the same, Monday through Friday (8am – 4pm). We are on schedule to open in Summer 2023. When an opening date is finalized, it will be announced on this page as well as social media.

When will the current location in Independence officially close?

Beginning June 16th, 2023, our current location in Independence will officially close. When an opening date for our new location in Lee’s Summit is finalized, that will be announced on this page as well as social media. You can also enter your email address below to be notified directly.

Why is the name changing?

At Jackson County Public Health, our mission isn’t just health care. Over 90% of what determines our quality of life happens outside the doctor’s office – and that’s where you’ll find us. We are not a department separate from the community we serve; rather, we are community members advocating for the wellbeing of those around us. We are not limited to the physical space of one department; instead, we provide a wide range of services and initiatives out in the community to address complex issues.

What else is changing and why?

In addition to the name change, Jackson County Public Health will be rolling out a full rebrand, including a new logo, fonts, and color scheme—all created internally by our Communications team. This is the first rebrand for the health department in several decades. The rebrand comes after three years of leading the charge against the COVID-19 pandemic in our community.


We envision a community where all people can live their healthiest lives. That vision starts with establishing a physical and digital presence that best matches our mission and the needs of our community.

Are any services changing?

This new, more centralized location will allow our department to offer the same great services to the residents of Eastern Jackson County, in a more accessible setting. Our new building will also provide a home for Jackson County’s Environmental Health department and WIC program, bringing all three county divisions under the same roof for the first time.


Our new location offers a number of improvements for our clients: 


  • Expanded waiting & registration areas
  • Lactation rooms for nursing mothers 
  • Two large public meeting spaces 
  • A higher number of modern clinical rooms that are ADA compliant

Who led the rebrand efforts?

Our internal communications team has been hard at work on our brand refresh. Congratulations to all who contributed their time and talent to this project!